AT&T is addressing an incident involving the illegal download of customer data. The company is working closely with law enforcement to apprehend those responsible.
In April, AT&T discovered thatCustomer data was accessed illegally. From a third-party cloud platform. An investigation was launched, involving leading cybersecurity experts, to determine the extent of the breach. AT&T has since shut down the illegal access point and is cooperating with law enforcement, leading to at least one arrest.
The compromised data includes call and text message records for nearly all AT&T cellular customers, mobile virtual network operators (MVNOs) using the AT&T network, and AT&T landline customers who interacted with those cell phone numbers between May 1, 2022, and October 31, 2022. For a small number of customers, records from January 2, 2023, were also compromised. The data identifies the phone numbers interacted with during those periods, and for some records, one or more cell site identification numbers are included.
The compromised data does not contain the content of calls or text messages, Social Security numbers, dates of birth, or any other personally identifiable information. It also lacks typical usage details such as timestamps for calls or text messages. Although customer names are not included, it is often possible to identify a name using publicly available tools.
At this time, AT&T does not believe the data is publicly available. The company’s top priority remains its customers. Notifications and resources will be provided to affected customers. AT&T deeply regrets the incident and remains committed to protecting customer information. For more details, visit att.com/DataIncident.
Benefits of Having a Digital Security Protocol for Small Business
Implementing a strong digital security protocol is essential for small businesses to protect their sensitive data. First, it helps safeguard customer information, ensuring that personal and financial details are not exposed to cybercriminals. This not only protects customers, but also builds trust and loyalty, which is essential to maintaining a positive reputation.
Second, a strong digital security protocol can prevent financial losses. Cyberattacks can result in financial damage due to fraud, theft, or system failure. By securing digital assets, small businesses can avoid these costly incidents and ensure business continuity.
Third, compliance with legal and regulatory requirements is another advantage. Many industries are subject to regulations that require the protection of customer data. Having a comprehensive security protocol in place helps businesses comply with these regulations, avoiding fines and legal consequences.
Furthermore, cybersecurity protocols help protect intellectual property and proprietary information. For small businesses, innovative ideas and unique products are often their most valuable assets. Securing these assets from cyber threats is key to maintaining a competitive advantage.
Additionally, having a security protocol in place enhances overall operational efficiency. Regular updates and maintenance of security systems ensure that business operations run smoothly without disruptions caused by cyber incidents. This also includes training employees on best practices, which reduces the risk of human error leading to security breaches.
Finally, investing in digital security can improve a small business’s position in the market. Customers and partners prefer to do business with companies that demonstrate a commitment to protecting their data. This can lead to increased business opportunities and growth.
More information is available at att.com/DataIncident.
Image: Envato
